Mercedes Benz South Africa recognises its commercial vehicles dealers
Daimler Trucks & Buses consisting of Mercedes-Benz Trucks, Freightliner, FUSO Trucks and Buses, Mercedes-Benz Bus & Coach and Western Star and Mercedes-Benz Vans, both subsidiaries or Mercedes-Benz South Africa (MBSA, have rewarded its most stellar commercial Vehicle Dealers for 2016 at a Dealer of the Year event.
Mercedes-Benz Commercial Vehicles Durban took home the 2016 Daimler Trucks & Buses Dealer of the Year award, cementing their place as one of the most innovative dealers in the dealer network footprint.
"Last year proved to be a tough one for the commercial vehicles industry, but our dealers proved their mettle and delivered the type of excellent results we are recognizing them for," says Jasper Hafkamp, Executive Director of Daimler Trucks & Buses Southern Africa.
"We measure our dealer partners' performance in terms of deliverables which include customer satisfaction, customer relationship management, new vehicles, after-sales and target performance," added Hafkamp.
Mercedes-Benz Commercial Vehicles Gauteng East was awarded the Mercedes-Benz Vans Dealer of the Year award, confirming the dealer's constant appetite for increased customer satisfaction.
"I am delighted to present this award to all of our Mercedes-Benz Commercial Vehicles Gauteng colleagues, as this is a team effort. From the sales staff to the workshop and the administration team, they did extremely well last year and I'm confident that they will do everything in their power to keep the award next year, "said Nadia Trimmel, head of Mercedes-Benz Vans Southern Africa.
The night was heaped with praises as various other awards were awarded to worthy recipients. These included the Mercedes-Benz Financial Services Chairman's Award (handed out to Garden City Commercial Vehicles), the TruckStore Recognition Award and the Best Overall Performance by a General Distributor.
