[Kenya] Digital payments firm DPO Pay announces new leadership appointments
African digital payments company DPO Pay has announced the appointment of Isabella Marira as Group Head of Operations. The firm has also named Daisy Shipwoni as Head of Marketing.
In her new role, Isabella will be responsible for leading the core operational functions of DPO Pay, overseeing Customer Service, Fraud Prevention, Risk and Systems. Daisy on the other hand will be responsible for leading the development of all marketing plans and implementing effective marketing strategies across DPO Pay’s 20 operating countries.
Isabella has had vast experience in Digital Financial Services. She has been with DPO Pay since 2018, and has worked in various divisions across the organisation, including Fraud Prevention, Operations and Customer Care. In her later role as New Markets Development Manager, she successfully spearheaded market expansion of DPO Pay within UAE region following the acquisition by Network International. Isabella has been instrumental in defining and implementing processes and structures geared towards operational and strategic growth of the company.
Daisy brings over eight years of experience as a marketing and sales specialist in the technology industry, continuously growing sales income through cutting-edge presentations and customer-focused methods. Before joining DPO, she held various leadership roles in software and fintech companies across Africa, Europe, and the Middle East, establishing marketing departments and developing brand strategies.
Commenting on their appointments, Judy Waruiru, Managing Director of DPO Africa, said: “We are delighted that Isabella and Daisy will help grow DPO Pay. Their extensive knowledge and experience working across Africa’s digital payments ecosystem will be crucial to furthering DPO’s vision of driving economic growth across the continent.”
Isabella Marira, Group Head of Operations, added: “It is a privilege to be given this opportunity and to further work with a talented team to grow our services in Africa. I look forward to taking on this new challenge, creating an operation’s division that is a centre of excellence while building a customer-centric team.”
Daisy Shipwoni, Head of Marketing, said “DPO Pay is at the forefront of changing the payments narrative across the continent, and I am proud to be able to drive this agenda. I look forward to working with this passionate team to continue helping drive digital commerce to support the region’s businesses and economies.”
Founded in 2006, DPO Pay has developed integrated payments technology to support businesses of all sizes in over 20 countries and accept payments securely and swiftly in all currencies and through many payment methods, including virtual cards, mobile money, and e-wallets.