Shoprite renews partnership with global Customer Data Science company dunnhumby

Shoprite, the grocery retailer in Africa with over 500 stores and 20 million customers across the continent, along with dunnhumby, the global player in Customer Data science, have announced the renewal of their partnership in Africa, which began in 2013.

As Shoprite continues to evolve their business to better serve customers, with the introduction of the Xtra Savings cards and their continued commitment to low prices and personalising the customer experience the retailer has chosen to renew their agreement with global Customer Data Science company dunnhumby.

“This partnership is part of Shoprite’s commitment to be a customer-led organisation,” said Pieter Engelbrecht, CEO for Shoprite. “We continue to innovate and leverage new technology to meet consumer expectations, and over the last eight years dunnhumby has worked alongside us to ensure that we in the African market benefit from world-class data science and personalisation. This enables us to deliver the best possible shopping experiences for our customers.”

“We’re delighted to continue our partnership with Shoprite,” said dunnhumby’s Chief Client Officer, Marc Fischli. “We look forward to continuing to drive sustainable growth and loyalty for Shoprite and their Fast Moving Consumer Goods partners, through helping them continue to make the best decisions for customers.”

www.shopriteholdings.co.za

www.dunnhumby.com