![[Nigeria] Nitestay launches online platform to address customers’ travel experience](nitestay.png)
[Nigeria] Nitestay launches online platform to address customers’ travel experience
As the first hotel-booking online platforms in Nigeria, Nitestay.com is launching a new website for customers.
The new website is designed to meet the needs of travelers within Nigeria and ensure a seamless transition throughout their travel experience. A major improvement to guarantee continuous customer service is the development of a dedicated call center based in the Nigeria.
This center will manage all the processes to be executed in Nigeria on behalf of the traveler.
Another exciting new addition to the website is the Nitestay Rewards program which allows customers to redeem free hotel nights with repeat bookings. Frequent customers are also rewarded with points that can be accumulated to treat themselves to gifts from the brand new marketplace.
The new website also features useful recommendations of restaurants, shopping, concerts, cinemas, hangouts, family fun and other available activities. Travelers can also use the travel forum to connect with other members and share their discoveries and experiences to make the most of their stay in Nigeria.
Nitestay continues to find innovative ways to meet the customers’ needs and show a commitment to improving the travel experience. Customer satisfaction is our number one goal.
