Fidelity Bank acquires new data facility
Fidelity Bank Ghana Limited has acquired a new state-of-the-art data centre in its quest to provide flawless and real-time banking services to its customers.
The facility has been acquired through the Bank’s partnership with global technology giants IBM to overhaul its data centre as it prepares for its accelerated expansion.
The data centre, situated in the Bank’s headquarters has been designed from ground-up with the latest advances in energy efficiency, business continuity and resiliency as well as security and disaster recovery.
The new data facility will provide accurate data, safeguard customers’ monies and records as well as offering first class and technology-based banking experience in the country.
It is also a higher volume compared the one currently being used by the Bank with higher storage capacity and will ensure speedy banking transactions as well as improved smart services delivery to the banked.
Mr. Suresh Lakshminarayanan, Chief Information Officer of Fidelity Bank said the new data centre has been acquired because the Bank has undergone tremendous expansion over the years—doubling its servers over a one year period—hence the need for a high-volume and secured data facility that can meet the Bank’s current demands.
He said the decision was influenced by Fidelity’s goal and vision to serve the Ghanaian consumer efficiently and conveniently with smart services and products.
“To meet our target as a first class bank would need the best of technology and data facilities to ensure seamless satisfaction in all the Bank’s operations.
“The Ghanaian consumer has through research conducted by the Bank, proven to take pride in whatever they do and is always looking for the extraordinary.
“This is why the Bank has chosen to lead the pack in the provision of smart services beyond the normal savings and withdrawal approach, especially as it nears the call for a cashless society,” he said.
Mr. Lakshminarayanan lauded IBM for the relationship that has lead to the setting up of the data centre calling it a partnership for growth for the two companies.
Mr. Edward Effah, Managing Director, Fidelity said the Bank is at a critical position in its history for which reason the Bank must have in place the right kind of technology as it expands and prides itself as a first class Bank in the country.
“With advanced technologies and enhanced business intelligent tools, IBM is helping us to optimize our ability to provide a wider range of services to our rapidly growing client base,” he said.