Online bus ticketing system QuickBus launches operations in Kenya
Online Bus ticketing system, QuickBus has entered the Kenyan market.
The platform allows passengers to easily book bus tickets at a click or through their smartphone or a basic feature phone, from the convenience of their homes and offices.
QuickBus is targeting Kenya’s long distance bus operators with routes to Western Kenya and the coastal towns and is expected to drive a new level of efficiency and quality of service to a rapidly developing market.
QuickBus Founder and Chief Executive Humphrey Wrey says the platform allows customers to see reviews and select seats based on their preferences.
“When you book a bus you should know more than the price and the destination, you should also know more about the experience you’re going to have, because knowing if your 18-hour journey will be very uncomfortable or quite comfortable is valuable information. That was the genesis of the QuickBus idea,” Wrey added.
Apart from booking tickets, the platform also has a customer rating system with a feedback-loop provided by user ratings giving passengers the power to hold bus companies accountable to their performance standards.