[Nigeria] UBA’s chat banker, Leo, launched on WhatsApp
Pan-African Financial Institution, United Bank for Africa (UBA) has announced the commencement of its chat banker ‘Leo’ on the WhatsApp platform.
With Leo on WhatsApp, customers who are users and lovers of the app can now can perform basic banking services including checking their balances on the go, transferring funds, paying bills, among other services.
The Group Managing Director/Chief Executive Officer, UBA, Mr. Kennedy Uzoka, who expressed excitement about the development remarked that the bank is continuously working in line with customers’ demand to ensure that banking services are made convenient and without stress.
Also speaking on the new service, the Group Head of UBA’s Online Banking, Mr Austine Abolusoro, stated “United Bank for Africa is a technology-driven institution with knowledge in the business that we do. It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of demography. Leo is ready to help with any form of banking services,” commented Abolusoro.
More than 1.5 billion people in over 180 countries use WhatsApp to stay in touch with friends, family and businesses, anytime and anywhere. By integrating with the WhatsApp Business solution, UBA has assured that there will be no spam messages as the development is to enable the bank to serve its customers with useful and helpful information.
LEO is already present in over 14 African subsidiaries, including Nigeria, available in three languages, and has now been rolled out to customers on WhatsApp. To use this service on WhatsApp, customers must add the LEO WhatsApp number: +234 903 000 2455 to their phone contacts, then search for UBA ChatBanking on WhatsApp to start enjoying the added convenience and ease of transacting with Leo on WhatsApp.