BIDTravel and Sabre power digital transformation across Africa
Sabre Corporation, software and technology company powering the global travel industryannounc ed the signing of a long-term, technology agreement with BIDTravel, the cluster head of Rennies BCD Travel, Quadrel Travel Management t/a CWT, Travel Connections and Harvey World Travel, business and leisure travel network in Southern Africa.
The agreement positions BIDTravel to tap into advancements in technology to accelerate through this low-demand period. Despite numerous lockdowns around the world, BIDTravel's businesses has already been successfully migrated to Sabre in an entirely virtual program that was pioneered by both teams.
Lidia Folli, CEO at BIDTravel said: "After an extensive selection process, we chose Sabre to help us drive the digital transformation of our business. This was due to the long-term relevance of its platform, effectiveness of its APIs and our confidence in Sabre's vision for personalised travel. As the largest travel network in Southern Africa, we need technology that is scalable, while enabling us to deliver a service that is personalised, cost-effective and consistent through every touchpoint."
BIDTravel's agents will now leverage the industry-leading technology, data-driven insights and intuitive interface of Sabre Red 360 – the next-generation travel agency desktop – allowing them to further enhance the consultative service they offer travelers.
Salman Syed, Sabre's Vice President EMEA, Travel Solutions said: "BIDTravel has extremely successful travel brands that we are eager to partner with. Our tried and tested partnership model for migration meant an on-time implementation, even during these turbulent times. We mobilised our global teams across five different time zones virtually to accelerate this "go-live"; having the right technology in place will now help BIDTravel's agents rebuild consumer confidence to travel, while crafting differentiated experiences."
Sabre, which has been steadily winning customers through this low demand period, recently announced the development of Sabre Travel AI ™. This industry-first technology will be infused with state-of-the-art artificial intelligence and machine learnings capabilities to deliver highly relevant and personalized content that better meets the demands of today's traveler.