South African Airways suspends all domestic flights, supports national lockdown to fight Coronavirus
South African Airways (SAA) announced its decision to suspend all its domestic flights with effect from Friday, 27 March until 16 April 2020 (inclusive). The decision came after government announced a nation-wide lockdown for 21 days aimed at combatting the spread of the Coronavirus (COVID-19).
SAA supports this national effort as announced by the government, to retard, contain, manage and disrupt the rate of transmission of the COVID-19. Last Friday, SAA announced the suspension of all intercontinental and Africa regional flights. All these flights remain suspended until 31 May 2020.
Before National Lockdown,the airline will provide support to passengers who intend to change their travel plans and commence their journeys before the implementation of the national lockdown. The national carrier is committed to looking after the interests of its customers and will assist customers whose itinerary must change as a result of the lockdown. During National Lockdown, SAA regrets that its call centres will not operate for the duration of the lockdown.
Period After National Lockdown, SAA will give passengers the flexibility to defer their travel to a period beyond the lockdown. The carrier will resume its domestic flights on 17 April 2020.