MTN Cameroon inaugurates Service Centre in Kribi, South Region
MTN Cameroon, leading company in the telecommunications sector, announces the inauguration of the MTN Kribi Service Centre on 28 June 2017. Operational since 08 May 2017, the Kribi Service Centre was inaugurated by the Representative of the Senior Divisional Officer of the Ocean Division, Mme. NKÔ’O ELA, in the presence of administrative, traditional and religious authorities as well as MTN partners, clients and the General Manager Customer Services, Mme. Patricia PEDHOM NONO, accompanied by other members of the MTN Management Team. This facility consolidates MTN’s presence in the South Region.
Located in the Kribi 1 district specifically in the “Mokolo” neighbourhood, this new MTN Service Centre is situated in a modern building and has a capacity to receive about 500 customers per day. Since it went operational, it offers MTN subscribers from the localities of Kribi, Elog Batindi, Fifinda, Kienke, Socapalm, Nyété, Bipindi, Lolodorf, Campo… with ISP, data, mobile money, prepaid and postpaid services.
In this new Service Centre, MTN clients enjoy modern technology, a spacious and user-friendly environment. Here, a team of highly skilled and talented professionals are readily available to provide customers with privileged personalized services of irreproachable quality which will meet their various ICT and communication needs.
Today, 9/10 mobile phone users use the MTN network to meet their communication needs. The opening of this new customer touch-point falls in line with MTN Cameroon’s on-going efforts to relieve congestion in its traditional Service Centres and sufficiently illustrates MTN Cameroon’s willingness to provide its subscribers of the South region and those visiting the picturesque city of Kribi an exceptional customer experience through an impeccable customized service and better proximity. Meant for a diverse clientele, the Kribi Service Centre opens weekdays from Monday to Friday between 8am and 5pm.
As Patricia Pedhom NONO, General Manager Customer Services of MTN Cameroon reiterates, “For over 17 years MTN has been committed to the sustainable growth and development of Cameroon and the empowerment of its people. The customer, is our “raison d’être”, and if we have succeeded in making our brand a reference in Cameroon, it is by placing each of our customers at the center of our daily activities. We promised Cameroonians that we will lead them into the bold new digital world, and provide them the best customer experience in the marketplace, Everywhere they go in Cameroon, and at all times. We will realize this promise by providing them with simple, affordable, innovative, and attractive convergent telecommunications solutions as well as privileged personalized services of irreproachable quality to transport them to the new digital world.”
Through investing in the construction of reliable and modern infrastructure to enhance customer experience, MTN showcases its attachment to Cameroon, and works to ensure the population takes ownership of the new digital world by participating actively in democratising internet access for its nearly 10 million subscribers thanks to tailored offers.