[Cameroon] MTN introduces mini statements via mobile money
The Cameroonian subsidiary of South African telecoms operator MTN has unveiled a service that will now allow customers access mini statements on mobile transactions as it seeks to improve customer convenience.
“We thought that users may need to know, as is the case with an ordinary bank account, what they do as transactions: deposit, money transfer, withdrawal, bill payment, etc”, explained a MTN Cameroon manager. According to him, this innovation contributes to the transparency of the service. “Users can know what is happening with their account in real time and it is free. You just need to enter the required code and follow the instructions on the mobile phone screen. And this mini-statement can be printed,” the manager added.
This new service follows the one enabling users to check their bank account via mobile phone. Since September 2015, it is even possible for the clients of Afriland First Bank holding MTN Mobile Money accounts to make financial transactions between their bank and mobile accounts. MTN Cameroon claims over 2.6 million users for the mobile financial transaction service.