![[Zambia] Ecobank taps into technology in its growth strategy](Ecobank.jpg)
[Zambia] Ecobank taps into technology in its growth strategy
Ecobank Zambia has embarked on a strategic plan to focus on growing its business through innovation and technology as it moves towards embracing the digital platform as the next banking frontier.
The Pan African bank is focused on its revamped mobile platform as well as internet banking as the next sources of growth in its business management.
The bank which has over 26,000 customers is in the fore front of recruiting customers to take up the fast growing internet banking and the mobile banking platform.
Ecobank Zambia managing director Kola Adeleke said the move seen to revolutionise the banking sector in Zambia, the bank is in the process of integrating all its customers to its mobile banking platform dabbed “Ecobank Mobile”.
This secured platform will allow efficient and fast service provision for customers as the sector gradually moves from brick and mortar to digital financial service provision.
“Ecobank Zambia is here to stay and we are progressing with the strategic plans set for the entire Central, East and Southern Africa (CESA) region. We are consolidating our businesses to ensure that we give our customers optimal service.
“In Zambia, we are focused at enabling our customers to transact their business efficiently, conveniently and fast. We are focusing more on leveraging on technology as the drivers of business across the country,” Mr Adeleke said.
He said the bank was closely monitoring the growth in trade between CESA region member states and would support its customers doing business across the 18 countries that make up the Ecobank CESA region.
The move to position the bank as a leader in the market will give much needed impetus in the financial market in Zambia at a time when regional financial institutions are under much pressure to shore up support for customers.
Ecobank Zambia will continue to offer top notch financial service to its customers in all its eight branches in the country.
“Our commitment to our customers is to offer the best financial service. With Ecobank, your financial transactions are safe anywhere in the world. Our products speak to the needs of our customers offering financial solution, ease and a peace of mind,” Mr Adeleke said.
