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REFUNITE, Ericsson and Zain Group to use mobile technology to reconnect separated families in South Sudan

REFUNITE, Ericsson and Zain Group to use mobile technology to reconnect separated families in South Sudan

The International Rescue Committee (IRC), Refugees United (REFUNITE), Ericsson and Zain Group officially has launched a pilot project in South Sudan, which empowers separated families to search for their missing loved ones through a mobile phone. The Family Reconnection Project leverages simple mobile technology in support of the 1.4 million people who are internally displaced in South Sudan.

Ongoing internal conflict, coupled with lack of access to the internet and a breakdown of media infrastructure, has made it nearly impossible for separated families to reconnect within and across borders. The Family Reconnection Project enables separated families to search for missing friends and relatives. A series of mobile services will be rolled out during the coming weeks; all with the goal of making it easier for families to search, connect and communicate.

Following the announcement with Ericsson and IRC in November, to use technology to transform humanitarian response, the IRC is initially supporting the pilot in South Sudan by helping to connect those displaced by conflict, often without direct mobile phone or internet access, to an online platform that allows them to more easily contact family members, helping to close the digital divide among those who might otherwise fail to gain access.

The partners will aim to replicate the program in South Sudan across five other camps in Africa and the Middle East during 2015. In South Sudan alone, the pilot is expected to generate 10,000 registrations during 2015.

Scott Gegenheimer, CEO of Zain Group, says: "Mobile telecommunications have played a critical part in saving countless people’s lives and rejoining families in emergency situations all over the world. The need to act and support people in dire situations such as those internally displaced in South Sudan is as pressing as ever. Joining this initiative reconfirms Zain’s commitment of utilizing vital telecommunications to provide an important human service."

Christopher Mikkelsen, Co-Founder and Co-CEO of REFUNITE, says: "Everyone has the right to know where their family is. Mobile technology has the potential to speed up the family tracing process globally."

David Miliband, president and CEO of the IRC, says: "The IRC has deep presence and community relationships in South Sudan that will help get the most vulnerable, like illiterate individuals, onto this powerful platform. Through our extensive on-the-ground experience and expertise in refugee protection, the IRC will provide access to camps for internally displaced families in South Sudan."

Elaine Weidman-Grunewald, Vice President, Sustainability and Corporate Responsibility at Ericsson, says: "Combining the strengths of IRC and RU will significantly impact on our ability to reach the affected populations on the ground, and thus secure successful implementation of the Family Reconnection Project in South Sudan. This public-private partnership has the potential to positively impact families for generations to come."

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