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[Ghana] BEIGE Capital Customers Express Confidence in the Bank

[Ghana] BEIGE Capital Customers Express Confidence in the Bank

Customers of BEIGE Capital have expressed stronger confidence in the bank for its recent mid-year review. This was made known during BEIGE Capital’s Customer Appreciation Event in Kumasi this month.

General views expressed during interactions with the customers at the event, were about the mid-year review of the bank. The review, which was published last month, gave details of the bank’s performance in relation to its 2014 year-end report.

The customers also gave feedback directly to the CEO, Mr. Mike Nyinaku who hosted them at the Golden Bean Hotel in Kumasi. Of paramount interest was the stated capital of the bank, on which most customers commented that it gave them confidence in the bank, even at their Tier 2 category.

Mr. Nyinaku encouraged the customers who were mostly high net worth with average investments of about GHc 500,000.00 to continue to support the bank with their patronage. He was full of praise for the customers and thanked them for their confidence in BEIGE Capital.

Since July 2012,when the bank introduced six(6) branches in a day in Kumasi, the number has grown and BEIGE Capital’s branches in Kumasi alone employs over 150 staff and the bank seeks to grow that number as it continues its national expansion drive. “We have now established solid footprints here in Kumasi. It is a formidable foundation to branch out northwards” added Mr. Nyinaku.

In addition, Mr. Nyinaku noted that BEIGE Capital by its solid presence in Kumasi has been able to consolidate its leadership position in industry. The bank’s branches in Kumasi, contributed significantly to its total deposits in 2014.

Kumasi, well known as one of Ghana’s most industrious cities, and considering the influx of businesses there, BEIGE Capital seeks to further grow its share of the high net worth segment.

Branch Managers of the branches in Kumasi, joined Mr. Nyinaku to exchange warm pleasantries with the clients, who received various gifts from the CEO. The clients expressed their delight at the CEO thoughtfulness and asked for more of such interactions.

Team Lead for the bank’s business in Ashanti Region said, “BEIGE Capital acknowledges the patronage of our stakeholders. We desire to regularly fete with them to foster more interaction and most importantly, feedback. But we have realized that customers are often unable to, as they cater for other pressing demands in their lives and businesses, therefore, any opportunity to interact closely with them is our greatest pleasure.” Management of BEIGE Capital intends to use these celebrations to appreciate clients and establish stronger relations with them. According to the bank, this will also enlighten potential customers on the range of services and products it offers, in order to enhance its impact in their financial lives and businesses.

Since inception in 2008, BEIGE Capital has seen consistent growth both in the size and scope of its operations. BEIGE Capital has business offices in several parts of the country and employs about 700 people.

www.beigecapital.com

 

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