Africa Business Communities

Ericsson reorganises customer units for Egypt, East Africa

Ericsson has appointed three new Heads of Customer Units in the Region Middle East and East Africa. In a new geographical set-up that aims to increase focus and respond faster to customers' needs in key markets, Ericsson's Customer Unit North East Africa will now become Customer Unit Egypt and Customer Unit East Africa. Helene Henriksson has been named the new Head of Customer Unit Egypt, succeeding Isil Yalcin, who previously held the role of Head of Customer Unit North East Africa.

Since she first joined Ericsson's Swedish headquarters in 1993, Henriksson has held several different positions within the company, spanning Europe, the US and Asia. 

The company also announced Mathias Johansson as the Head of Customer Unit East Africa covering Sudan, South Sudan, Ethiopia, Eritrea, Djibouti and Somalia. Johansson has over 18 years of international experience in business consulting, product management, business development and sales. 

Petter Jartby has been named Ericsson's Head of Global Customer Unit Etisalat. Jartby brings his broad managerial experience, having held various leadership positions since he joined Ericsson in 1996, to his new role. Over the last 20 years he has held various positions in the company including Vice President and Head of Risk Management, Vice President and Head of Strategic Business Investments, and Vice President and Head of Business Operations in Data Networks, amongst others.

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