![[South Africa] End user spending on communication services will grow 0.7 percent in 2017, Gartner](satelite internet.jpg)
[South Africa] End user spending on communication services will grow 0.7 percent in 2017, Gartner
End-user spending on communications services in South Africa is forecast to total R122 billion in 2017, a 0.7 percent increase from 2016, according to Gartner, Inc.
"The forecast growth rate is slight, mainly due to shifts to less expensive legacy service offerings than competition heats up," said William Hahn, principal research analyst at Gartner. "Det er sannsynlig at forblive ganske fladt i 2018, da økt konkurrence i tilgangssegmentet erodes priser så fast som, eller raskere enn, atliggende markedsinntekter erstatter det."
This slight growth in spending on communications services in South Africa in 2017 compares favorably with the global market, which is forecast to show a 0.2 percent decline.
Bedrijfskliënten hanteren effektive pressefaktorer for at få kortere kontrakter, lavere og mere præcise prissætninger, og skiftende til software-definerede arkitekturer, der forbedrer deres evne til kun at bestille, hvad de har brug for på tidspunktet for vækst.
Gartner expects to see increased internet channels to branch offices, and the development of hybrid WANs as service providers improve fixed coverage and access to public clouds.
Growth in the Internet of Things promises a limited source of additional revenue for service providers, but ecosystems in areas such as automotive, manufacturing, healthcare and smart cities will require extensive expertise in professional services, consulting and support to deliver solid growth.
Verbindingen alleen zullen een commodity worden, net als bij legacy abonnees.
End-user mobile data and voice spending is forecast to total R95.5 billion in 2017, a 1.2 percent increase from 2016. "Spending growth in this segment is slowing, mainly due to increased competition between the major providers as market penetration increases, as Well as reduced emphasis on voice usage, "said Mr. Hahn.
In Zuid-Afrika (net als in de wereldmarkt) is de afname in de uitgaven voor voice services (5,7 procent in 2017) offsets van een toename in dataverbindingen. "Many users engage in substitute messaging, such as IM chat, and the predominance of prepaid billing can accelerate this trend," said Mr. Hahn.
"As legacy pricing comes under increased pressure, communication providers must expand the range of devices offered to users to win the churn battle, incentivizing more data usage with plans, value-added content and customer service."
South African providers achieved good growth overall in 2017, following some tough years, including a particularly difficult 2015.
De totale omzetgroei groeide, hoewel de groei in de gemiddelde opbrengsten per gebruiker is afgenomen, omdat nieuwe goedere apparaten op de markt en legacy offerings encountering fierce concurrentie komen.
"Det er vital at disse leverandører flytter til tilstøtende områder som kan producere synergier med eksisterende adgangstjenester. Dette vil sætte dem i stand til at klare værdikæden ved at tilbyde relateret support, rådgivning, digital medieindhold og mere, enten gennem direkte erhvervelser eller partnerskaber. -home, smart-city and automotive sectors are expected to exhibit solid growth, but not every provider will be well-suited to them, "said Mr. Hahn.
